Privacy Policy

Who we are

Manuflow Limited ("we", "us") is a software development business based in the United Kingdom. We are the data controller for personal data collected through manuflow.uk. If you have any questions about this policy, contact us at contact@manuflow.uk.

Our registered office is Headlands House, 1 Kings Court, Kettering Parkway, Kettering, Northamptonshire, NN15 6WJ.

What we collect

When you send us a message through the contact form, we collect:

• your name and company name;
• your email address and, if you choose to provide it, your phone number;
• the contents of your message.

If you email us directly, we receive your email address and whatever you include in your message.

How we use it

We use this information only to respond to your enquiry and to discuss your software requirements with you. Our lawful basis is our legitimate interest in responding to business enquiries and, where relevant, taking steps at your request before entering into a contract. We do not sell your data or use it for unrelated marketing.

Who processes it for us

We use a small number of service providers to run this website:

• Cloudflare hosts the website and protects it from abuse. This includes Cloudflare Turnstile, which checks that contact form submissions come from a person rather than an automated program, and processing of technical data such as your IP address for security purposes.
• Resend delivers contact form messages to our business inbox.

These providers may process data outside the UK. Where they do, appropriate safeguards such as standard contractual clauses are in place.

Cookies and analytics

This website does not use advertising or tracking cookies. Our security provider may set strictly necessary cookies to protect the contact form from abuse.

How long we keep it

We keep enquiries for as long as needed to deal with your request and for a reasonable period afterwards in case of follow-up. If you become a customer, we keep relevant correspondence for the duration of our working relationship and as required by law.

Your rights

Under UK data protection law you have the right to access your personal data, have it corrected or erased, restrict or object to its use, and receive a copy in a portable format. To exercise any of these rights, email contact@manuflow.uk.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.